Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, AMEX, etc.)
What is your return policy?
We offer a 100-day at-home trial for all of our products. If, during this period, you find that the item doesn't meet your expectations or needs, you can return it. To qualify for a return, please ensure that the product is in its original condition and packaging. Reach out to us here to initiate a return.
How can I track my order?
Please visit our order tracking page and enter the tracking number found in your shipping confirmation email. Allow at least 72 hours from the time you placed your order for the tracking information to become available. If you encounter any issues or need assistance with tracking your order, reach out to our friendly customer support team here.
Do you have a warranty?
Yes! We offer an unbeatable one year warranty starting from the time you receive your item.
Do you offer free shipping?
Yes! We are proud to offer free worldwide shipping on orders over $90.
How can I contact customer support?
Please click here to contact our dedicated customer support team. We will do our best to get back to you within 24 hours.
Can I change or cancel my order?
You have a 24-hour window from the time you place your order to request changes or cancellations for your order. To initiate this process, please contact our dedicated customer support team by clicking here.
We accept all major credit cards (Visa, MasterCard, AMEX, etc.)
What is your return policy?
We offer a 100-day at-home trial for all of our products. If, during this period, you find that the item doesn't meet your expectations or needs, you can return it. To qualify for a return, please ensure that the product is in its original condition and packaging. Reach out to us here to initiate a return.
How can I track my order?
Please visit our order tracking page and enter the tracking number found in your shipping confirmation email. Allow at least 72 hours from the time you placed your order for the tracking information to become available. If you encounter any issues or need assistance with tracking your order, reach out to our friendly customer support team here.
Do you have a warranty?
Yes! We offer an unbeatable one year warranty starting from the time you receive your item.
Do you offer free shipping?
Yes! We are proud to offer free worldwide shipping on orders over $90.
How can I contact customer support?
Please click here to contact our dedicated customer support team. We will do our best to get back to you within 24 hours.
Can I change or cancel my order?
You have a 24-hour window from the time you place your order to request changes or cancellations for your order. To initiate this process, please contact our dedicated customer support team by clicking here.